Mr. Troy Pfeffer was the Intelligence Director for a Fortune 500 B2B Service Provider. As Intelligence Director, Troy was chosen to create and establish Competitive Intelligence at this company and was responsible for providing timely and actionable intelligence to business leaders across all divisions and global regions. The fully integrated global intelligence structure has led to a true intelligence culture in which ALL employees act as collectors and analysts. This has resulted in highly efficient intelligence at a strategic, tactical and operational level and is a direct source of revenue.
Prior to that role, Troy served as the National Marketing Manager and National Operations Manager for that same company. In addition, he previously held the position of Vice President at Key Bank. Troy holds a BSBA degree from The Ohio State University and is a CIP™-II Master of CI Certified Intelligence Professional from the Academy of Competitive Intelligence.
Outside of work, Troy is an avid adventurer that enjoys mountaineering, climbing, competitive cycling and sailing. He and his wife Susan are passionate wildlife activists and volunteers.